In accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and its development regulations, through this Privacy Policy, Joyas Ag23 wishes to inform you about the personal data protection policy of its Website,(hereinafter "Website") so that you can freely and voluntarily if you wish to provide Joyas Ag23 with the personal data that we may require or that we may obtain from you on the occasion of your access and use of the Website.


Basic information about Data Protection



Id: Elisabet Arribas Mesa (JOYAS AG23); with N.I.F: 50976136V 

Address: Calle Manuela Malasaña, 3, 6ºA, Rivas-Vaciamadrid, Madrid (España)

Telephone number: +34 640 147 726



Manage the sending of information and commercial prospecting

In Joyas Ag23 we treat the information provided by interested individuals in order to meet the requests for contact received, manage product orders, as well as, where appropriate, the shipping, billing and collection of the same, to address possible claims of users and customers, to manage the sending of their own or third party information that may be of interest to you and to send you our newsletter or Newsletter.

The personal data provided will be kept as long as the business relationship is maintained, or its deletion is not requested by the interested party.


Consent of the interested party

The use of your data in the conditions described above is allowed by European and Spanish data protection regulations in accordance with the following legal bases:

  •  You have expressed your consent (you have been presented with a consent form to authorize the processing of your data for certain purposes, you can revoke the consent given at all times)
  • The processing of your data is necessary for the management and maintenance of a contract signed with you;
  • The processing of your data is necessary to comply with our legal obligations;
  • We use your data to obtain a legitimate interest and our reasons for doing so compensate the possible damages for your rights to the protection of your data;

There may be purposes that are permitted under other legal bases; In such cases, we will do everything possible to identify the legal basis in question and communicate it as soon as possible as soon as we become aware of its existence. 


The recipients will be Joyas Ag23, company in charge of the server of Joyas Ag23 and  management and e-mal delivery company  as direct marketing newsletters.

  •          The data collected will be used in Joyasag23 for internal administrative purposes, including the processing of personal data of customers or employees.
  • Although in the transmissions of data through the Internet or from a web it is not possible to guarantee an absolute protection against intrusions, both we and our server company, we try our utmost to maintain the physical, electronic and procedural protection measures necessary to guarantee the protection of your information in accordance with the applicable requirements in terms of data protection.
  • All your data is stored on secure servers (or secure physical copies) of our property or of our company in charge of the Joyasa Ag23 server, and to access and use them our security criteria and policies (or other equivalent of our company) are applied in charge of the server).    
  • On the other hand, part of the information collected with third-party companies will be shared, in order to send the user advertising and commercial information of direct marketing type (as a whole "Ads") about products and services offered by Joyas Ag23 and by third parties, adapted to the interests of the user. We will obtain the user's consent to treat your personal information for direct marketing purposes. 



Access, rectify and delete data, as well as other rights, as explained in the additional information

  •  Anyone has the right to obtain confirmation of whether we are treating personal data concerning them in Joyas Ag23, or not.
  • The interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Joyas Ag23 will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.



Joyas Ag23 collects personal data from users of the Website, including, without limitation, name and surname, access password, contact telephone number, contact address or e-mail address (“Personal Data” o “Data”) through From various means, including without limitation, the different forms that appear on the Website or through cookies (in accordance with the provisions of Section 3), which will be included in an automated file Joyas Ag23.

The company will consider as correct and updated the Data you provide us.

The processing of data is carried out by Joyas Ag23 with, inter alia, the purposes of answering the contact requests received, managing the orders for products and, where appropriate, sending, invoicing and collection of the same, to attend to possible Complaints from users and customers, to manage the sending of own or third party information that may be of interest to you and to send you our newsletter or Newsletter.

Likewise, Joyas Ag23 may use your Data to send you commercial communications by email or other equivalent electronic means, such as SMS, when you expressly authorize by ticking the box of acceptance of this Privacy Policy that you can access from the different forms Included in the Website. Joyas Ag23 will give you the opportunity to revoke your consent to send commercial communications electronically at any time.


       Joyas Ag23 uses cookies to identify users who visit the Website, to remember the preferences of users and to provide personalized services, as well as to track the use of the Website. You can configure your browser to reject the installation of cookies. However, certain areas or services of the Website may not be available if you choose this option.

      In addition, the Website may include cookies from third party service providers and / or content. Joyas Ag23 does not control the introduction of such cookies and consequently will not be in any case responsible for any treatment activities carried out by said third parties in relation to the Data collected through the cookies introduced by them on the Website.

      For more information, read our Cookies policy here.


Joyas Ag23 represents and guarantees that it will carry out its best efforts at all times to maintain the security and confidentiality of Personal Data and that it will continue to improve the security measures taken in line with any legal and technological developments.



You can exercise at any time your rights of access, rectification, cancellation and opposition to the treatment of your Personal Data, by sending an email to the following address Your request must contain the following information: name and surname, address for the purposes of notifications, photocopy of your ID or passport and specific request.


In the event that Joyas Ag23 modifies this Privacy Policy, it will publish a notice on the Website so that you may be aware of any changes in the type of Data collected, the purposes of the treatment and / or communications to third parties.


The sending of Personal Data, through the forms of the Website, or for the use of other services offered by the Website assumes your express consent to the treatment of Personal Data by Joyas Ag23 in the terms described in this Privacy Policy.